3 Oct 2024, 11.10am - 11.55am

As technology continues to reshape the hospitality industry, the integration of people and technology has become critical in creating a new workplace paradigm. This panel will explore how hotels can leverage advanced tech solutions while fostering a human-centric approach that enhances both employee engagement and guest experiences. Industry leaders will discuss the balance between automation and personalization, the role of AI and robotics in hospitality today, as well as the future of work in hospitality. Discover how embracing this new paradigm can lead to greater efficiency, innovation and overall success.